Friday, February 20, 2009

2005 Medicaid Cuts In Missouri Led To Coverage Losses, Greater Uncompensated Care Burdens On Providers

Missouri's Experience Provides An Important Lesson As States Face New Budget Shortfalls
Bethesda, MD -- After Missouri's sweeping Medicaid cutbacks in 2005, more than 100,000 people lost coverage, and many more faced cuts in benefits and increased cost sharing. The number of uninsured people in the state increased; hospitals faced greater demand for uncompensated care; and community health centers faced revenue shortfalls that forced them to cut staffing, increase patient charges, and seek larger state grants. Moreover, Missouri's cuts slowed the growth in Medicaid spending but did not reduce Medicaid costs.

These findings are contained in a study published today on the Health Affairs Web site written by Urban Institute researchers working with the Kaiser Family Foundation's Commission on Medicaid and the Uninsured. The study examines the consequences of the cuts Missouri adopted in response to the yawning budget shortfalls that Missouri and other states faced in the beginning years of the decade.

http://content.healthaffairs.org/cgi/content/abstract/hlthaff.28.2.w335

Between 2001 and 2004, Missouri faced $2.4 billion in shortfalls, notes lead author Stephen Zuckerman, a senior fellow at the Urban Institute's Health Policy Center, and coauthors. Other states addressed their budget gaps with temporary revenue increases and relatively small changes to their Medicaid program, but Missouri chose to respond with much larger cutbacks. Some of these cuts were reversed in 2007 legislation known as MO HealthNet, the researchers note, but they say it is too soon to evaluate how well this new program is working.

"At a time when states are experiencing even greater shortfalls, and deteriorating economic conditions make the safety net more important than ever for Americans, Missouri's experience serves as a warning of the potential consequences of large cutbacks in state health funding," Zuckerman said. "It will be important for the federal government to provide sufficient aid to states, through measures such as temporarily increasing the federal matching rate for state Medicaid expenditures, so that states can continue to provide needed health care services to their most vulnerable citizens."

Prior to 2005, parents in Missouri families with incomes up to 75 percent of the federal poverty level, or about $14,500 for a family of four, could qualify for Medicaid coverage. In its cutbacks, Missouri reduced the Medicaid income cap for parents to 17-22 percent of poverty. Medicaid income caps were also reduced for elderly, disabled, and temporarily disabled Missouri residents.

In its State Children's Health Insurance Program (SCHIP), Missouri introduced premiums for families with incomes as low as 150 percent of poverty, down from 225 percent of poverty prior to 2005. Under a new "affordability" test, the state also barred from SCHIP families with incomes above 150 percent of poverty if they had access to employer health coverage costing up to $335 per month, even though for some families that would entail spending 17 percent of their income on health insurance.

In addition, in 2005 Missouri ended a program allowing certain disabled workers to buy into Medicaid, and it made dental, vision, and other services for adult Medicaid enrollees subject to annual budget appropriations. The 2005 legislation also prioritized annual reinvestigations of income for Medicaid and SCHIP enrollees, despite the fact that Missouri did not necessarily have sufficient caseworkers to accomplish these reviews without backlogs that would result in eligible Missourians' losing coverage.

By examining a range of data sources and interviewing a diverse group of stakeholders, Zuckerman and coauthors Dawn Miller and Emily Pape were able to document the consequences of Missouri's 2005 cuts. Among their findings were the following:

-- Combined Medicaid and SCHIP enrollment in Missouri fell by 15.4 percent between 2004 and 2006. Although several interviewees indicated that the state did not expect SCHIP enrollment in Missouri to drop significantly as a result of the new premiums and affordability test, it in fact dropped 30 percent between June 2004 and June 2006, while national SCHIP enrollment increased 3.4 percent over the same period.

-- About 20 percent fewer nonelderly Missourians had Medicaid or SCHIP coverage in 2006 than in 2004. Even after accounting for an increase in nongroup private health insurance, the number of uninsured Missourians went up by 103,500 over this period -- an increase of about 1.7 percentage points. Low-income adults, the group most affected by Missouri's 2005 cutbacks, accounted for more than half of the decline in Medicaid and SCHIP coverage and three-quarters of the increase in the number of uninsured state residents.

-- In 2006, Missouri hospitals reported costs of $591 million for uncompensated care, up from $429 million in 2004. This represents an increase in the uncompensated care burden -- the ratio of uncompensated care expenses to total expenses -- from 3.6 percent in 2004 to 4.2 percent in 2006. However, stakeholders reported that this increase did not result in serious financial pressure on the state's hospitals.

-- Community health centers in Missouri saw a shift in their patients away from those covered by Medicaid and SCHIP and toward those lacking any health coverage. The dropoff was most dramatic for SCHIP enrollees: Over the 2004-2006 period, the number of CHC visits by SCHIP enrollees declined 25 percent, from about 12,000 to about 9,000, while the number of visits by uninsured Missouri residents increased 29 percent.

I have lived in Missouri for over 20 years now and I agree wholeheartedly with these findings. What I am most pleased about is that the study was done at all. Many times we see these sweeping changes but no follow up on how it worked out. With so many states facing budget deficits, this report is very timely. There are programs available that reduce Medicaid spending while at the same time improving health care quality.

Tell me what you think...

Thursday, February 19, 2009

Health Insurer Amerigroup Stands Tall, Stands Out

Health insurer Amerigroup Corp. (NYSE: AGP) is standing tall in the managed-care segment on higher profits and it will get further boost in its revenue from President Barack Obama’s economic stimulus plan.

Given the mounting pressure on state budgets, the states are expected to get around $87billion out of $789 billion stimulus from the government to help retain health coverage for poor families amid spiking unemployment rate.

In addition, the Virginia Beach, Virginia -based managed health services provider has increased its revenue projection for full-year fiscal 2009 to a range of $4.90 billion to $5.00 billion, up from the range of $4.8 billion to $4.9 billion expected in October.

Today, Amerigroup reiterated its previously issued this year’s earnings forecast of $2.50 per share to $2.65 per share, including the impact of the change in the accounting treatment for convertible debt and a decline in investment income due to lower yields on fixed income investments. The market analysts expect $2.63 per share.

The company sees health benefits expense ratio to be in the low 84 percent range in 2009. While, in the last three months ended Dec. 31, the percentage of premiums spent on medical costs, or the health benefits ratio, was at 81.4 percent from 82.9 percent, reflecting the impact of new market entries.

The health benefits ratio was also impacted by favorable reserve development, primarily in Texas, the company said.

"In 2009, our guidance implies that the net income margin will moderate to the middle of our range," Amerigroup's Chief Financial Officer James W. Truess said today.

"Additionally, our guidance reflects an expected reduction in investment income compared to 2008 as interest rates for the foreseeable future are anticipated to be below that of 2008, and we are planning for an increase in non-cash interest expense due to the change in accounting for our convertible notes."

The company, which provides services to 1.6 million people in states from Florida to New York, showed that its fourth quarter profit increased by 20 percent to $37.3 million, or 70 cents a share, from $31.1 million, or 57 cents, a year earlier in the same period. Revenue climbed 9.1 percent to $1.2 billion.

The market analysts on Wall Street had anticipated the company to earn 55 cents a share in the fourth quarter on revenue of $1.14 billion in the quarter.

Premium revenues for the fourth quarter increased 10.3 percent to $1.2 billion compared to $1.1 billion in the same quarter of 2007. Sequentially, premium revenues increased $56.2 million, or 5.1 percent, compared with the third quarter of 2008, primarily reflecting the first full quarter of operations in New Mexico and the impact of rate increases in Georgia and Texas.

In July 2008, the company renewed its contract with Tennessee through June 30, including a rate increase. For the year, the premium revenues increased 14.8 percent to $4.4 billion from $3.9 billion. Investment income and other revenues dropped to $12.7 million from $23.7 million."

It's a similar story to last quarter, as performance was led by better-than-expected results and likely some favorable development in Texas and Tennessee," Oppenheimer analyst Carl McDonald said in his note, according to Reuters.

Shares of the company were heading north by $1.34 or 4.65 percent to $30.03 in late afternoon session on the New York Stock Exchange on Thursday. The company jumped by over 5 percent to reach $30.83 earlier today. The stock has traded between $16.02 and $40.42 in the last 52-week period with average volume of 721,800.

Monday, January 19, 2009

The Collective Consciousness of Slavery: I Can't Possibly Understand

I am a 41 year old white woman and today is my son's 13th birthday. I am sitting in my family room, watching CNN, and I am encouraged about our future. I am watching interviews with Dr. Martin Luther King Jr's advisor's, speech writer's, family, and friend's and I cannot fully comprehend what tomorrow means to those who are descendants of our nation's history...slavery. I do not understand what it must have been like to know that my ancestor's were forced to succumb to the wishes of their master. That their soul's desire didn't matter, that they simply existed to serve their master.

What a dichotomy that is...you see, I believe the greatest revelation that I have learned in this lifetime is that service is all that really matters! Here is the difference...real service happens when one understands that they are a part of a greater good and when they willingly "choose" to serve others. The concept of service is completely violated and desecrated when service is expected, required, and forced upon another. Service must well up from the soul. And it can only be realized when we understand that we are all a part of the Collective Whole...God.

You may not believe this, because I am white and I am an executive in corporate America, but there are components of this that I have experienced. Even today, January 19, 2009, if you are a man in my company, policy and expectations are different than if you are a woman. Now, many may disagree with me about this fact (which is why I have a disclaimer on my profile) but in this company and the past 3 companies that I have worked for...there is still a difference between men and women. Woman are still considered the "caretakers". What does this look like? Well, men are allowed to submit emails without proper grammar and punctuation and its okay. The women have to go through multiple levels of scrutiny to say the right things, in the right way, with the right grammar and punctuation, before pressing "send". And, if we happen to report to a man, we have to do this for them too!

I realize this may seem minor and petty, but on the eve of our first African American President, and on the day that we are celebrating Dr. Martin Luther King's birthday, it dawned on me that regardless of the color of your skin...you may understand my remarks. It goes beyond race and gender...it relates to our "ego".

As I mentioned in the first paragraph, today's is my white male son's 13th birthday. I believe that my job as a parent is to teach him how to make good decisions and to help him understand that the same God that created the Universe also resides within him. He is white, and male...he cannot change that. However, he is also human, and spiritual.

If we are going to change the world, it has to start within us. I am thankful for the outward expression of the progress that this country has taken. I am thankful that black people and women have the right to vote. I am thankful that we can surround President Elect Barack Obama in his dream to change our world.

At the end of the day though, progress begins within us. How we react to our situation, determines our outcome. Obama believed, I believe.

I believe that the God of the Universe, lives within each of us. If we could stop long enough to hear our heart, we would know that each of us has an extraordinary capacity to love and accept each other. It really doesn't matter how light or dark our skin is...it matters how determined we are to take responsibility for our future. To teach our children how to listen to their inner guidance, and to serve others. I want to celebrate this historic moment for every African American individual who is excited about their future. But, I also want to challenge EVERYONE...please don't make this about race or gender.

We are all God's creation. I don't understand slavery but I do know that stepping past my ego is the hardest thing I have ever tried to do. I want to be right...I want to be validated...and I want my way.

The country will not change with our egos in charge. Health care will not change, the financial market will not change, and national/international race relations will not change. We can only change when our inner soul speaks and guides.

When I look at my 13 year old son today, I want him to know how to listen to his inner voice. The voice that led those who have come before us. The voices (spirit) who inspired those like Dr. Martin Luther King, Gandhi, Mother Theresa... to have a Dream!

Will you Dream with me today?

Friday, January 9, 2009

WellPoint Receives Seven eHealthcare Leadership Awards

Awards include Best Healthcare Content, Best Site Design and Best Overall Internet Design
INDIANAPOLIS, Jan. 8 /PRNewswire-FirstCall/ -- WellPoint, Inc. (NYSE: WLP) has been honored with seven eHealthcare Leadership Awards for its, and its affiliated health plans', outstanding Web sites. The company's Careers at WellPoint site was honored with a Silver Award for Best Employee Recruitment site and the WellPoint Foundation's Web site received a Gold Award for Best Site Design. The Anthem.com site earned a Platinum Award for Best Healthcare Content for its MyHealth@Anthem demo; its OpenRoad site received a Gold Award for Best Site Design; and its Tonik site earned a Distinction Award for Best Site Design.

UniCare.com also received two awards: a Gold Award for Best Overall Internet Site and a Silver Award for Best Healthcare Content.

The eHealthcare Leadership Awards recognize the best sites in the health care industry. These Web sites were chosen based on the quality of their Web content, interactive features, business integration, ease of navigation, and user experience. Strategic Health Care Communications, the publishers of eHealthcare Strategy & Trends and Strategic Health Care Marketing, sponsors the annual awards program. The program attracted more than 1,100 entries.


"We're proud of this recognition because we believe that well-designed Web sites can help consumers quickly find the information they need to make better health care decisions," said Chad Pomeroy, vice president, Innovation and eBusiness, for WellPoint. "We'll continue to create online tools and services that help our customers manage their health online and add value to their experiences with us."

This leading awards program exclusively recognizes the very best Web sites of health care providers, health plans, health care associations, online health companies, pharmaceutical/medical equipment firms, suppliers, other health care organizations, and business improvement initiatives. The awards highlight the Internet's role in achieving an organization's business objectives and recognize the hard work that has gone into creating outstanding health Web sites.

Thursday, January 8, 2009

Industry Predictions: Consumer Demands Will Help Shape Health IT in 2009

by Jane Sarasohn-Kahn reprinted from iHealthbeat.com

While there are uncertainties in forecasting what health IT will look like in 2009, one force is already undeniably influencing the health IT market: American consumers.

Health IT has gone mainstream and in 2009, consumers will help decide where exactly it fits in the stream. President-elect Barack Obama has said health IT will be part of a stimulus package to help revive the country's ailing economy. But even without the government's help, 2009 will be a crossroads kind of year for health IT.

In the second half of my annual iHealthBeat end-of-one-year, beginning-of-another look at health IT, we'll examine the consumer drivers shaping the industry.
Health Financing and Medical Banking

In this era of economic downturn, employers continuing to sponsor health insurance for workers are looking for ways to manage costs. This past year saw growth in health savings accounts coupled with high-deductible health plans. These are tools that help employers compel workers to put more financial skin in the game of health coverage. And the consumers who opt into these plans have, in aggregate, serious monies to manage in the funds.

In 2008, HSAs amounted to about $6 billion in the second quarter of 2008, according to Information Strategies. We'll see expansion in medical banking functions that manage this business. Besides UnitedHealth (OptumHealth Bank), WellPoint (Arcus Bank), and the BlueCross and BlueShield Association (Blue Healthcare Bank), other plans will create banks that will be FDIC-insured to manage the HSA balances.

These funds, along with other consumer-facing health monies, will add up to at least $40 billion by 2013.

Telehealth Takes Off
The growth of broadband to the home, consumers' comfort with IT and health providers' need to extend caregiver resources beyond their institutional walls will converge in 2009 for telehealth applications to move into the home. Here's an instance where recession will be the mother of innovation for patient self-care and home care.

Hospitals need to staff even more efficiently during this economic-conservation era. Institutions can add volume without adding significant cost by adopting telehealth approaches to help patients with chronic illnesses avoid entering the hospital.

FDA's approval in 2007 of Intel's health device, the Health Guide, is another market signal that technology is available to provide real-time telemetry from the home to the provider by a major trusted market player. With aligned incentives between provider, payer and patient, the home could begin to become a central node for chronic care in 2009.

Online Search vs. The Doctor
Americans now favor the Internet as the source for health information compared with their doctor, based on Manhattan Research's latest Cybercitizen survey. 2007 was the first year that more consumers went to the Internet for health information than to their doctors.

"We've seen the Internet continue to grow," Manhattan Research's Meredith Abreu-Ressi said, adding, "Consumers are a lot more comfortable than they were in 2002 and are more satisfied with the content they're finding."

The top health portals looking to 2009 will be stalwart WebMD and EverydayHealth, the latter of which gained a lot of momentum in 2008 through its acquisition of RevolutionHealth and content expansion.

What's driving online searching now is consumers increasingly facing growing health care costs and decisions. For example, 40 million people didn't fill their prescriptions in 2008.

A big part of online use is essentially health shopping. Consumers are driven online to ask questions about drug information: A physician might mention a drug by name and a consumer will decide whether filling the script would be 'worth it' based on perceived value, price, and convenience. Another consumer who is in a workplace drug plan might be faced with a formulary decision for a drug that's not on a list, comparing it with an over-the-counter medication.
There's also evidence of consumers' growing interest in researching ratings for prescription drugs online. Key sources for this information are Daily Strength and WebMD as of late 2007.

Getting Engaged!
In times of uncertainty, which is the watchword for 2009, it helps to get informed and engaged. My first recommendation on getting smart is to read Tom Daschle's book, Critical: What We Can Do About the Health-Care Crisis. If you want to read more, check out David Cutler's Your Money Your Health.

These two influential health intellects will inform the Obama health reforms that will be rolled out over several years. Pay-for-performance, value-based health care and clinical effectiveness will be features of a new-and-improved U.S. health system.

But don't just read. In the Obama version of Government 2.0, ideas will be coming from all kinds of places -- from social networks and mothers and kids, from the 50 states and overseas. This is no time for disengagement. In 2009, health IT professionals, policymakers, payers, suppliers and patients especially need to be fully engaged in health, and the empowerment that health information can bring.

Let your voice be heard!

I want to know what you think. Please leave me a comment.

Wednesday, January 7, 2009

Online Physician Appointments

This article was released by the Kaiser Family Foundation on January 7, 2009. Interesting take on improving access to health care providers.

Hawaii To Offer Online Physician Appointments for Some Patients

The Hawaii Medical Service Association -- the state's BlueCross BlueShield licensee -- on Jan. 15 will launch American Well, a Web service that will allow patients to visit physicians online via webcam or text chat, the New York Times reports. Roy Schoenberg, co-founder and CEO of Boston-based American Well Systems, said the service is aimed at individuals seeking easier access to physicians because they are uninsured or do not want to wait for an appointment or travel to clinics.

Patients can use the service by logging on to participating health plans' Web sites. Doctors hold 10-minute appointments that can be lengthened for an additional fee. Doctors also can file prescriptions and view patients' medical histories through the system. American Well is working with HealthVault, Microsoft's electronic health records service, and Aetna subsidiary ActiveHealth Management, which scans patients' medical history for gaps in their previous care and notifies doctors during the online appointment. Hawaii Medical Service Association members will pay $10 to use the service and the insurer will provide the service to uninsured patients for a $45 fee. Insurers pay American Well a license fee per member and a transaction fee of about $2 each time a patient visits a doctor through the service.

Mike Stollar, vice president of marketing for the Hawaii Medical Service Association, said the system is well-suited for the state because the islands are remote, it takes time for people to travel among them and it is difficult to recruit physicians to rural areas. According to Schoenberg, American Well insurers in other states soon will offer the service.

Critics of the online appointments are concerned about the lack of a physical examination involved in the doctor and patient consultations, according to the Times. Critics also are concerned that low-income and uninsured people will not have access to broadband connections or webcams required for consultations (Cain Miller, New York Times, 1/6).

Tell me what you think...please leave a comment.

Tuesday, January 6, 2009

Social Media's Challenge to Traditional Health Care

I found this article at CHCF.org

I am still amazed how stubborn the health care industry is in adopting technology but slow and steady wins the race, right?

Social media on the Internet are empowering, engaging, and educating health care consumers and providers, according to a new report, The Wisdom of Patients: Health Care Meets Online Social Media, published by the California HealthCare Foundation (CHCF). "Innovative collaborations online among groups of patients, medical professionals, and other health care players are challenging the notion that health care happens only between a single patient and doctor in an exam room," said report author Jane Sarasohn-Kahn, M.A., M.H.S.A., a health economist, management consultant, and health blogger. "This movement is known as Health 2.0."

The Emerging Role of the Internet in Health Care
"The Internet plays a central role in finding health information," said Veenu Aulakh, M.P.H., CHCF senior program officer. "More consumers now go online for health information and support than consult their physicians. The Web is also becoming a platform for convening people with shared concerns and creating health information that is more relevant to consumers. CHCF is exploring the use of social media as a tool to help people manage chronic conditions." Social media include online communities, blogs, videos, wikis, and other formats for sharing information.

The role of the Web has evolved from the information-retrieval of "Web 1.0" to "Web 2.0," which allows people who are not necessarily technologically savvy to generate content. At the same time, social networks ranging from MySpace to specific disease-oriented sites are blossoming. According to the report, social networks in health are proliferating so rapidly that new services are already under development to help health consumers navigate through them.
"Consumers are well ahead of other health stakeholders in adopting social media in health," said Sarasohn-Kahn. "People with chronic conditions are sharing their stories with each other, not just for emotional support, but for the clinical knowledge they gain in an online community. Doctors are meeting online to share quandaries about challenging cases and solutions that work. And researchers are coming together with patients to learn about side effects in real-time to improve therapeutic regimens."

Examples of Health 2.0 Sites
Among the Health 2.0 sites discussed in the CHCF report is DiabetesMine, a blog started by a journalist with adult-onset Type 1 diabetes. Her target audience is people with diabetes, caregivers, providers, payers, and the health care industry. Another site is PatientsLikeMe, a social health network and online forum. The target audience is patients with ALS (amyotrophic lateral sclerosis), multiple sclerosis, Parkinson's disease, or HIV/AIDS, as well as related caregivers, providers, and researchers. People share personal data on prescription drug histories, side effects, and what works in managing their conditions. Its patient-reported dataset has been presented at scientific meetings and used in peer-reviewed research. Another site, WEGO Health, is a social health network and wiki. The target audience is "prosumers" (expert consumers) who want to dig deeper and with more specificity into health topics. For example, someone could search for videos about diet and lifestyle changes among African Americans with Type 2 diabetes.

In addition to specialized sites, more than 500 groups meet on Facebook to discuss diabetes; more than 2,000 chemotherapy-related photos are posted on Flickr; and some 36,000 YouTube pages are devoted to some aspect of surgery. And that is just a sample of the kind of interactive media related to health that exist for patients online.

Can the Sites Be Trusted?
The CHCF report examines the benefits and concerns regarding Health 2.0. While privacy concerns may prevent potential users from getting involved, the report notes that people in search of health information and support are often willing to trade off aspects of their privacy in exchange for valuable services, as long as the sites clearly state how personal health information is used. The report points out criticisms that content provided by non-expert individuals could lead to adverse effects or even death, while noting that social media proponents contend that misinformation doesn't remain posted for long, and that collective wisdom is, by its nature, self-correcting.

Are Social Media Sustainable and What Comes Next?
The report describes various Health 2.0 business models (such as data aggregation and sharing; information arbitrage; advertising; sponsorship; and integration into health care delivery systems) that offer the potential to make sites sustainable.

According to the report, the growing demand for transparency will drive the evolution of social media in health. Sarasohn-Kahn writes that "shining a light on the data by which payers and consumers make purchasing decisions can help drive more rational, cost-effective choices." She offers as examples new sites the combine consumer reviews, peer reviews, and empirical data on a doctor's quality. Another example is a new health plan model that claims to be the health equivalent of Travelocity. "Consumer-generated content in health has found a receptive audience in Web 2.0," said Sarasohn-Kahn. "Patient opinion leaders have emerged in many disease areas. They will become a key influence on other consumers and, increasingly, the organizations who serve them."

What do you think?

Click for the full report